Kinetic Data Product Tour

Kinetic Survey - White Paper Download

Using Kinetic Survey and BMC® Remedy® Action Request System®
for Enterprise Feedback Management

For as long as organizations have been gathering customer feedback, the most common method has been use of a "single-use, hastily processed, quickly forgotten survey," in the words of the Gartner Group. Over the past few years, many businesses have been attempting to move away from traditional, stand-alone survey implementations toward consolidated, enterprise-wide feedback systems to add strategic value to both overall business planning and internal efforts to improve processes and reduce costs-including the significant cost to large businesses of gathering external and internal customer feedback itself.

Complete the form below and the white paper you requested will be electronically fulfilled to the email address you provide. We value your privacy and do not rent names.

*All fields are required